Privacy Policy

• Name, email address, and contact information
• Account credentials (password stored in hashed format)
• Profile information and preferences
• Subscription status and billing information
• User role (buyer, seller, admin)
• Payout profile information (bank details, GCash number, etc.)

• Vehicle listing information (make, model, price, condition, description)
• Photos and media uploaded for listings
• Transaction history and payment information
• Messages exchanged between buyers and sellers
• Reviews, ratings, and feedback

• Vehicle registration documents (Certificate of Registration/OR-CR)
• Emission test certificates
• Ownership and transfer documents
• Identity verification documents
• Any other supporting documentation you choose to upload

Important: Uploaded documents may contain sensitive personal information. We recommend watermarking documents before upload to protect your privacy. See Section 5 for more information on document handling.

• Listing views, likes, and engagement metrics
• Search queries and browsing history on our platform
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies (see Section 9)
• Log data (access times, pages viewed, errors encountered)

Payment information is processed through third-party payment providers. We do not store complete credit card numbers or sensitive payment credentials. We may retain:

• Transaction IDs and payment status
• Last four digits of payment methods (for reference only)
• Billing addresses and payment method types
• Payout destination information (masked bank account or GCash details)

• Creating and managing your account
• Publishing and displaying your listings
• Facilitating communication between buyers and sellers
• Processing payments and managing payouts
• Providing customer support and responding to inquiries
• Improving platform functionality and user experience
• Developing new features and services

• Verifying user identity and eligibility
• Validating uploaded documents (to the extent possible)
• Detecting and preventing fraud, abuse, and security threats
• Enforcing our Terms of Service and policies
• Conducting risk assessments and compliance checks

• Analyzing platform usage and performance metrics
• Understanding user behavior and preferences
• Sending service updates, newsletters, and promotional content (with your consent)
• Personalizing your experience and recommendations

• Complying with legal obligations and government requests
• Responding to subpoenas, court orders, or legal processes
• Protecting our legal rights and interests
• Enforcing our agreements and policies

Information in your public listings (vehicle details, photos, seller name) is visible to all platform users. Your contact information is never displayed publicly but may be shared through our messaging system.

We share information with trusted third-party service providers who assist in operating our platform, including:

• Payment processors: Stripe, PayMongo, or other configured payment gateways
• Cloud storage providers: For hosting uploaded images and documents
• Email service providers: For sending transactional and marketing emails
• Analytics services: For understanding platform usage
• Customer support tools: For managing support inquiries

These service providers are contractually obligated to protect your information and may only use it to provide services on our behalf.

We may disclose your information when required by law or to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service or other agreements
• Protect the rights, property, or safety of JDM Registry, our users, or others
• Prevent fraud, security threats, or illegal activities
• Respond to claims that content violates third-party rights

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have regarding your information.

We may share your information for purposes not described in this policy when we have your explicit consent to do so.

• Documents are stored in secure cloud storage with encryption at rest and in transit
• Access to uploaded documents is restricted to authorized personnel only
• Documents are associated with your account and listings
• Admin users may access documents for verification and moderation purposes
• Documents are not shared publicly or with other users without your consent

While we may offer document verification features, these are not foolproof. We:

• Do not guarantee the authenticity of uploaded documents
• May use automated tools to detect obvious forgeries or alterations
• Rely on manual review by staff in some cases
• Cannot detect all forms of document fraud or manipulation
• Encourage buyers to conduct independent verification

You may request deletion of uploaded documents by:

• Deleting the associated listing
• Removing documents from your account settings (if available)
• Contacting support to request manual deletion

Note that we may retain documents for a reasonable period after deletion for legal compliance, fraud prevention, or dispute resolution purposes. See Section 8 for retention details.

When you submit a manual payment verification, we collect and log:

• Payment Details: Sender name, reference number, amount, and date/time
• Proof of Payment: Screenshot or photo of payment confirmation
• Device Information: IP address, browser type, operating system, and device identifiers
• Session Data: Login session ID, timestamp of submission, and user agent string
• Verification Data: OTP verification timestamp, email used for verification
• Location Data: Approximate geographic location based on IP address

This metadata is collected specifically for:

• Verifying the legitimacy of payment submissions
• Detecting and preventing fraudulent transactions
• Providing evidence in case of disputes
• Complying with anti-money laundering (AML) requirements
• Maintaining audit trails for financial transactions
• Identifying and blocking suspicious activity patterns

Manual escrow verification data is retained for a minimum of 7 years from the transaction date for regulatory compliance. This includes:

• All payment verification submissions (approved, rejected, or pending)
• Associated metadata and device information
• Communication logs related to the verification
• Admin review notes and decisions

Mechanics who register on our platform provide:

• Business name, headline, and biographical information
• Professional credentials (diplomas, certificates, licenses, training records)
• Years of experience and experience type classification
• Service area description and location preferences
• Service listings with pricing and availability information
• Profile photos and credential documents

When service orders are created, we collect:

• Service details, agreed pricing, and scheduling information
• Customer notes and requirements
• Communication history between customer and mechanic
• Payment and escrow transaction data
• Service completion confirmation and timestamps

Our rating system collects:

• Star ratings (1-5) for completed services
• Written reviews and comments
• Photos uploaded with feedback
• Mechanic responses to reviews

Feedback data is publicly visible on mechanic profiles. We do not delete legitimate reviews unless they violate our community guidelines.

When verifying mechanic credentials, our administrators may:

• Review submitted documents for authenticity
• Record verification decisions and notes
• Contact issuing institutions for verification (with your consent)
• Retain verification records for compliance purposes

You have the right to:

• Access the personal information we hold about you
• Request a copy of your data in a portable format
• Review and download your listings, messages, and transaction history

You can access most of your information through your account dashboard. For additional data requests, contact us at privacy@jdmregistry.ph.

You can update most of your information through your account settings. For information you cannot update yourself, contact our support team.

You may request deletion of your account and associated data. Upon account deletion:

• Your listings will be removed from public view
• Your profile information will be deleted or anonymized
• Some information may be retained as described in Section 6
• Transaction records may be retained for legal and accounting purposes

To delete your account, contact support@jdmregistry.ph or use the account deletion feature in your account settings (if available).

You can opt out of marketing emails by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your email preferences in account settings
• Contacting support to opt out

Note that you cannot opt out of transactional emails (e.g., purchase confirmations, account security alerts) that are necessary for the operation of your account.

• Essential cookies: Required for authentication, security, and basic functionality
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Help us understand how users interact with our platform
• Marketing cookies: Used to deliver relevant advertisements (with consent)

You can control cookies through:

• Your browser settings (most browsers allow you to refuse or delete cookies)
• Our cookie consent banner (when implemented)
• Privacy settings in your account (if available)

Note that disabling certain cookies may limit functionality and features of the platform.

We may use third-party analytics services (such as Google Analytics) to understand platform usage. These services may collect information about your device, browsing behavior, and interactions with our platform. Refer to their privacy policies for more information on how they process data.